|Business Customer Service Education and Training|
Business Customer Service Education and Training sites
Provides online customer service training for employees and managers to increase profits and improve business.
|Ceres Innovations Inc. |
The CERES model places employees at the center of customer relations within the company
|Corporate Dynamics, Inc. |
Training and consulting solutions for customer service , sales , and management related issues.
|Craig Harrison's Expressions of Excellence|
Speaker , trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.
|Customer Focus, Inc. |
On-site customer service training for service representatives.
|Customer Service Review, Inc. |
Develops front-line employees and the managers that support the front-line , specializing in quality assurance monitoring , assessment , and training.
|Customer Service University|
Provides customer service videos and training programs. Includes online ordering and contacts.
Training and consulting in customer service , and telephone skills. Based in Ottawa , Canada.
|Dionco Inc. |
A retail consulting firm specializing in retail selling skills and customer service skills.
Offers CDs , books , and training seminars via computer , on-line , and teleseminar. Includes articles , tips , and a list of training topics.
Speaks on customer service topics including managing , hiring and training. Audio , video and books available.
|Gehegan & Associates|
Offers telephone training workshops for financial institutions. Offers workshops in expanding client relationships , business development , and workshops for Investment Officers. Based in San Diego , California.
|Global Learning Partners, Inc. |
Training and consulting company offers performance improvement and continuining education programs.
|Impact Learning Systems|
Skill-based training programs designed to change behavior and improve customer contact skills and related performance.
Customer service audit specialists.